sales@astgm.in

Legal Information

This page includes our Privacy Policy, Terms & Conditions, Disclaimer and Grievance Redressal details. It explains how Approval Dekho, a unit of ASTGM ENTERPRISES, handles information, platform usage, customer awareness and support requests.

Last Updated: June 2026
Secure • Transparent • Supportive
Unit of ASTGM ENTERPRISES
Privacy
Terms
Disclaimer
Grievance

Privacy Policy

Approval Dekho, a unit of ASTGM ENTERPRISES, respects the privacy and confidentiality of its customers, website visitors and users. This Privacy Policy explains how personal information, enquiry details, communication records and other information may be collected, used, stored, processed and protected when users interact with our website or communicate with us through official channels.

1. Information We Collect

We may collect information that users voluntarily provide while using our website, submitting enquiry forms or communicating with Approval Dekho. Such information may include name, mobile number, email address, city or location, profession type, employment or business details, loan requirement details, income-related information, existing repayment obligations, property-related information where applicable and any other details shared by the user for assistance.

  • Personal identification details such as name and contact information.
  • Loan requirement details such as product category, required amount and repayment planning requirement.
  • Employment, income, business or professional details voluntarily shared for profile understanding.
  • Property-related basic information where the enquiry relates to home loan or property-backed assistance.
  • Documents or supporting information shared by the customer for eligibility understanding or service coordination.
  • Communication records, enquiry details, emails, messages, call requests and service interaction history.
  • Website usage information such as browser type, device details, general analytics data and pages visited.
2. Purpose of Information Collection

Information collected by Approval Dekho is used only for legitimate business, service and customer assistance purposes. We use such information to understand the customer’s requirement, provide profile-based guidance, respond to enquiries, coordinate documentation and improve the overall service experience.

  • To respond to customer enquiries and service requests.
  • To provide loan assistance, eligibility guidance and profile-based support.
  • To assist customers with documentation, repayment planning and service coordination.
  • To communicate enquiry updates, document requirements and service-related information.
  • To improve our website, enquiry process, customer support and internal service quality.
  • To monitor and prevent misuse, suspicious activity, unauthorized access or fraudulent communication.
3. Customer Consent

By submitting information through our website, enquiry forms, phone, email, WhatsApp, social media or any other official communication channel, users voluntarily consent to the collection and use of their information for enquiry handling, service assistance, documentation coordination and communication related to their request.

4. Information Sharing

Approval Dekho may share customer information only when reasonably necessary for providing assistance, processing enquiries, coordinating documentation, communicating service updates or facilitating customer requests through authorized channels and service-support mechanisms. Approval Dekho does not sell, rent or trade customer personal information to unrelated third parties for independent marketing purposes.

5. Data Protection & Security

Approval Dekho takes reasonable administrative, technical and operational measures to protect customer information from unauthorized access, misuse, loss, alteration, disclosure or damage. Customer documents and personal details are handled with confidentiality and are used only for legitimate service-related purposes.

6. Cookies & Analytics

Our website may use cookies, analytics tools and similar technologies to improve website performance, understand visitor behaviour, monitor website functionality and enhance user experience.

Terms & Conditions

These Terms and Conditions govern the access and use of the Approval Dekho website, enquiry forms, tools and communication channels. By using this website or submitting your information, you agree to these Terms.

1. Nature of Services

Approval Dekho provides loan assistance, profile guidance, documentation support, repayment planning guidance, EMI calculation tools and customer enquiry support.

2. User Responsibilities
  • Users must provide accurate, complete and genuine information.
  • Users must not submit false, forged, misleading or unauthorized documents.
  • Users must not misuse the website, forms, contact channels or digital tools.
  • Users are responsible for verifying all final terms before accepting any offer or arrangement.
  • Users should not share OTP, PIN, password or confidential credentials with any unauthorized person.
3. Website Content

All website content, calculators, examples, guidance notes and communication material are provided for general information and service support purposes.

4. Limitation of Liability

Approval Dekho will not be responsible for third-party decisions, verification delays, policy changes, technical issues, communication failures, external website content, or any indirect or consequential loss arising from use of the website or services.

Disclaimer

The information provided on this website is for general awareness, customer assistance and profile guidance purposes only. Approval Dekho does not provide legal, tax, investment or financial advisory services.

1. EMI Calculator & Tools

EMI calculator results, repayment schedules and examples displayed on the website are indicative in nature. Actual EMI, charges, fees, taxes, repayment dates and schedule may vary based on applicable terms, rounding methods, processing rules and verification outcomes.

2. Customer Awareness
  • Approval Dekho never asks for ATM PIN, UPI PIN, card PIN or confidential passwords.
  • Customers should not share OTP with any unauthorized person.
  • Customers should verify payment requests, links and communication before acting.
  • Suspicious online activity should be reported immediately through official cyber complaint channels.
3. Trademark & Brand Disclaimer

Approval Dekho is an independent business operated under ASTGM ENTERPRISES. All trademarks, logos, brand names, trade names, service marks and intellectual property references, if ever used for informational or customer-support purposes, remain the property of their respective owners.

Grievance Redressal

If you have any concern, complaint, correction request, privacy-related query or service-related issue, you may contact Approval Dekho through the details provided below.

Grievance Officer Details
Complaint Process
  • Share your full name, contact number and issue summary.
  • Mention enquiry date or reference details, if available.
  • Attach relevant screenshots or documents only when necessary.
  • Our team will review the concern and respond through official communication channels.